Terms & Conditions
As a large local music school, managing hundreds of appointments each week, we have a few rules to help keep things running smoothly.
We teach for 39 lessons per year, payable over 11 monthly instalments.
Fees are payable in advance at the start of each month via Direct Debit.
Your first months fees may be less and calculated pro rata.
LEAVING ROAR MUSIC ACADEMY
In the event that you want to leave, we do require 30 days notice to process the transition and offer the place to a new pupil. Simply advise us via email or text message.
MISSED LESSONS | CREDITS | REFUNDS
If a pupil is absent; Lessons missed cannot be refunded. In certain circumstances we may be able to offer an alternative time if space is available but this is not guaranteed.
If our teacher is absent; We will arrange for an alternative teacher or offer to make up the lesson at a future date. If either of these is not possible we will offer you a refund for any lessons missed.
If your lesson falls on a bank holiday; We will arrange an alternative lesson time or refund the missed lesson.
HEALTH & SAFETY | SAFE GUARDING
All teachers & staff are DBS checked and they work within a safeguarding policy. We have cameras installed recording lessons. Roar Music Academy can only be responsible for your child when in a music lesson.
We are unable to provide any form of supervision before or after the lesson. Parents / Carers are requested to arrive a few minutes before the lesson starts and a few minutes before the lesson has finished. We ask parents not to enter lessons without prior permission. As an academy with lots of children enrolled, adults must not consume alcohol before attending lessons.
Health & safety is a responsibility we take seriously so please bring to our attention anything that may give you cause for concern.
Please note we may not have a qualified First Aider on site.
Our online shop terms and conditions
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